1. Overview

At Esollve, we know how excited you are to receive your custom-designed products. That's why we work hard to process and ship your orders as quickly as possible. Our shipping policy is designed to be clear, fair, and transparent so you know exactly what to expect.

2. Processing Time

Orders are typically processed and prepared for shipment within 2–3 business days after order confirmation. During peak seasons or promotional periods, processing may take slightly longer. We'll notify you if any delays occur.

• Printed Tees: 2–3 business days
• Painted Tees: 3–4 business days
• Hand Made Tees: 4–5 business days
• Custom Tees: 2–4 business days

3. Shipping Methods & Delivery Times

We offer a range of shipping options to suit your needs. Estimated delivery times below are calculated from the ship date, not the order date.

Delivery times are estimates and may vary depending on your location, customs processing, and carrier conditions.

4. Shipping Rates

Shipping costs are calculated at checkout based on your selected shipping method, delivery location, and order weight. We offer free standard shipping on orders over $75 within the continental United States.

• Standard Shipping: $5.99 (Free on orders $75+)
• Express Shipping: $12.99
• Overnight Shipping: $24.99
• International Shipping: Calculated at checkout

5. Order Tracking

Once your order is shipped, you'll receive a confirmation email with a tracking number. You can track your package directly through the carrier's website or your order dashboard. If you haven't received tracking information within 5 business days of your order, please contact us.

6. International Shipping

We are happy to serve customers worldwide. International orders may be subject to customs duties, taxes, and import fees which are the responsibility of the recipient. Please check with your local customs office for more information. Delivery times may vary due to customs processing.

• We ship to most countries worldwide.
• International delivery typically takes 7–14 business days.
• Customs fees are not included in the shipping cost.

7. Shipping Address Accuracy

Please ensure your shipping address is accurate and complete at checkout. We are not responsible for orders delivered to incorrect addresses provided by the customer. If you notice an error, contact us immediately at contact@esollve.com and we'll do our best to update it before shipment.

8. Delayed or Lost Packages

While we strive to deliver on time, we cannot guarantee delivery dates as carriers may experience delays due to weather, customs, or other circumstances. If your package is significantly delayed or appears lost, please contact us and we'll work with the carrier to resolve the issue.

• We'll help track your package and investigate with the carrier.
• If a package is confirmed lost, we'll send a replacement or issue a refund.

9. Damaged in Transit

If your order arrives damaged, please contact us within 7 days of delivery with photos of the damage and packaging. We'll arrange a replacement or refund as quickly as possible.

10. Contact Information

If you have any questions about our Shipping Policy, need help tracking your order, or have any other shipping-related concerns, please reach out:

• Email: contact@esollve.com
• Phone: +1 601 601 2077
• Address: 456 County Rd 147, Coila, MS 38923, USA